Most items on our website are produced on-demand. Once an order is placed, we will usually complete the product in 2-4 business days. In certain cases, we will have a high volume of orders, or a special-order garment, and will need more time. If your order is part of a pre-order, it will be produced usually 7-10 days after the store closes, and distributed soon after.

We will issue refunds for orders that are defective, e.g. misprints, receiving the wrong color or size, or holes in the garment. If a return or exchange is requested, we will review the request and determine if a refund or exchange will be given. Refund/exchange requests must be made within 30 days of the purchase. No refunds will be given formistakes made outside of our control. This includes you ordering a wrong size, style,or color. We print the exact number of garments, based on the orders that camein, and we will not have extras.Please review your order beforeyou finish checkout to avoid any issues. We will also send an email withdetails about your order immediately after your order is placed, and if thereare any discrepancies in your order at that point, please contact us to make achange.

Your best bet is to refer to the size charts we provide.

If you need to change details on your order such as size or color, please contact us at contact@cncreacts.com.. Usually, we can make a change if we are a day or more away from printing. However, once the order has been printed, we are unable to make any size changes or give any refunds.

Pre-ordered items will be produced usually within 7-10 days after the closing date. Once completed, you will receive an email stating that your order is ready for delivery.

First off, please try not to! We make sure to clearly state the closing date, and we like to hold to that. Since all orders are produced at the end of the pre-order, we need an exact count of what to print a few days in advance. That being said, we also do our best to accommodate everyone, within reason. If that window has passed, there's a chance we can remedy this situation with an alternative method of printing. This is done on a case-by-case basis, and depends on the artwork, so we can't make any promises. Please reach out to contact@cncreacts.com if you would like to discuss your options.